Aged Care Workforce

The sector is short-staffed. The bucket is leaking.

Australia is short tens of thousands of aged care workers, and your recruitment team is doing extraordinary work filling roles in a market that barely has candidates. Then twelve weeks later, someone walks out the back door, and the cycle starts again. ethyx doesn't pour more water into the bucket. It helps you find the holes, and patch them.

The market you're operating in

You already know the problem. Here it is in three numbers.

A shortage nobody manufactured, a workforce that keeps turning over, and a real cost every time it does. None of this is a recruitment failure. It's a leak, and the leak is the part you can fix.

A large aged care ward with many beds and only a few carers stretched across the floor.

110,000+

Direct-care workers needed by 2030.

Every provider is fishing the same pond, and the pond is shrinking. This shortage isn't ending soon.

Care Workforce Labour Market Study

Carers leaving through an exit door, showing nearly half the workforce turning over.

37–45%

Of your carers, gone within a year.

One of the highest turnover rates of any sector, roughly double the cross-industry average.

Sector-average annual PCW turnover

A carer beside stacked cash and a $15k–$25k cost plaque, representing the cost of replacing each carer who leaves.

$15–25k

To replace a single carer.

Recruitment, checks, onboarding, mandatory training, supervision and ramp. Before any agency cover.

Per-carer replacement cost · excludes agency

How ethyx solves it

Three steps. Three and a half minutes. Or $23,860 to replace the carer you lose.

ethyx turns decades of behavioural science into a single pre-employment check, built for aged care, so you can hire carers most likely to stay.

Step 01: A 3.5 minute survey — illustration for the ethyx method
STEP 01

A 3.5 minute survey

Sent by SMS and email. No login, works on a phone between shifts, and 90% of carers finish it. It asks about readiness for care work, not skills on paper.

Step 02: A readiness score for every candidate — illustration for the ethyx method
STEP 02

A readiness score for every candidate

Answers are scored against a validated model of commitment. Each carer is placed on a readiness spectrum, from not yet considering the role to ready to commit.

Step 03: A hire recommendation, not a number — illustration for the ethyx method
STEP 03

A hire recommendation, not a number

A plain-English profile for each candidate: where they sit, why, and what to ask them at interview. Ready to use, no interpretation needed.

Proven results

Increase in retention

+105%

more candidates still employed at 13 weeks

n = 9,500 participants. Disability employment with Employment Services Queensland and Job Futures.

Longer tenure

as likely to still be in the job at 6 to 9 months

Study of 1,213 jobseekers. The most ready candidates, versus the least.

Dropout risk caught

77%

of High Risk candidates do not sustain employment

The flip side. The cost of not screening.

Ageing Australia, Feros Care, and ethyx celebrating the ITAC 2026 Innovation Award finalist nomination.

ITAC 2026 Finalist

Nominated for an ITAC Award with Feros Care.

An award-winning aged care provider put ethyx side by side with their most experienced recruiters, across roughly 200 candidates, and it reached the same hiring calls every time. See exactly how the pilot ran.

What people say about us
World leading.
Baron Lord FreudUK Minister for Welfare Reform (ret.)
Profound.
Prof Geoff GarrettQueensland Chief Scientist (ret.)
It identifies who will stay before they're even hired.
Julie AndersonHead of Innovation, Ageing Australia
I fear this tool is great.
Feros Care recruitment advisor
Aged care

Your workforce costs, benchmarked. Your wins, surfaced. Your report, instant.

This calculator models your full aged-care workforce cost stack, from base labour and agency uplift to the hidden churn tax of replacing leavers, and benchmarks every key metric against sector averages from the latest government data. Where you're outperforming, we'll tell you. Where there's opportunity, we'll show you exactly how much. Generate a personalised, password-protected report in under two minutes — no AI-generated fluff, just industry data and hard work.

41%
15%65%
5%
0%100%

Report delivery

Get your personalised report

We'll generate a password-protected link with your numbers, continuity view, and evidence-backed retention strategies.

Book a full review

Workforce mix (FTE)

16.6

RN

9.4

EN

55.0

PCW

TOTAL MONTHLY WORKFORCE SPEND

$735k

Per month — sum of base labour, agency uplift, overtime, and turnover. Breakdown follows.

Churn loss (monthly)

Turnover & replacement from the breakdown below — exit run-rate cost.

$34,851
Churn loss (annual)

Same basis as monthly — full-year run rate (×12).

$418,206
Agency spend (monthly)

Agency uplift on covered shifts — matches the agency line in the breakdown below.

$27,787
Agency spend (annual)

Same basis as monthly — full-year run rate (×12).

$333,450

Monthly workforce spend

Base labour

Own-staff ordinary hours + on-costs

$654,041

Agency uplift on covered shifts

Incremental cost above own-staff roster rates

$27,787

Own-staff overtime uplift

OT share × blended penalty loading

$18,640

Turnover & replacement cost

Annualised recruitment + ramp cost ÷ 12

$34,851

AN-ACC direct-care funding received (monthly)$967,542
Workforce spend as % of AN-ACC direct-care revenue76%
Computed cost per hire (all-in)$12,583

Your agency reliance is low

You're investing in your people from day one

You're outperforming sector average on 7 metrics. See the full breakdown in your report.

ethyx opportunity · annualised

$195kper year
Modelled ethyx savings (monthly)$16k

Modelled only on agency uplift, overtime, and turnover — not base labour. About 2% of annual workforce spend ($8.82M/yr). Illustrative; not a quote.

Know who'll stay, before you hire.

Book a demo and we'll walk you through a real candidate report, the science behind it, and what it would look like on your next round of hiring.

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