Ageing Australia
Ageing Australia NSW & ACT State Conference 2026

Thank you for attending.

Everything from Leading Through Complexity, in one place, including a free Care Style report of your own.

Watch the full talk

Try it yourself

What's your Care Style?

Take OPUS' new story-based empathy assessment and get your own Care Style report, the same one your applicants receive. It takes a few minutes and there's no right answer.

Send me the assessment

Pop in your email and we'll send you a link to the assessment. Your Care Style report shows up as soon as you finish.

  1. 1We email you a link that works on your phone.
  2. 2You work through a handful of real care scenarios.
  3. 3Your Care Style report appears straight away when you're done.

No sales call, no obligation.

The most human of sectors take-home pack booklet on a desk, from Leading Through Complexity by ethyx and Ageing Australia.

Download the slides and booklet

It covers the distinction most of the sector misses, that empathy doesn't burn people out, but one particular kind of it does and what separates the two. Inside: why the chain from mirror neurons to the exit interview isn't inevitable, four small moves that shift a team toward the sustainable kind, and what a year working inside Feros Care's hiring taught us, including the parts we got wrong. Free.